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Customer Information Survey System

This system captures information about the customer by asking a series of carefully designed questions that gather customer intelligence. The survey can be used to inform, gather information, develop opportunities and promote sales. Business intelligence uses information that your business has and enables the segmentation of your customers. Who bought what, when off who? This can tell you about how your business has performed in the past and where your business is doing well or not, and what and how your customers interact with you. It is dependent on capturing appropriate information and doing the right analysis on that. It tells you what they did historically which is not a good predictor of what will happen in the future in times of rapid change, uncertainty and tough economic times.

The customer information survey system can gather information from customers about what they intend to do, how they relate to your business now and in the future what products and services they might need. It can provide early warnings of potential needs and opportunities. I hope we can help with the development of your business.